my Sun Life Mobile keeps growing with photo submission and more


PDF Version

Starting this summer, plan members will be able to submit a range of claim documents through my Sun Life Mobile – and it’s as simple as snapping a photo.

With over one million claims already submitted through my Sun Life Mobile, we know that plan members love the ease and convenience of this app. And we’re about to make it even easier by enabling members to submit even more types of claims on their smartphones.

Read this helpful flyer for more details.

Availability – starting with Apple devices

Photo submission will be available this summer, starting with Apple devices such as iPhones, iPads and iPod Touch.

In the fall, we’ll release additional enhancements, and will make all of the new features available on Android devices.

The photo submission functionality will not be available on, although plan members will continue to enjoy conveniences such as fast and easy claims submission and much more through the web app.

Additional enhancementsTargeted messages available on Apple, Android and BlackBerry devices this summer.

Similar to, we will provide timely and relevant information to members about their workplace plan that will be targeted based on the specific plan details and the permissions provided by sponsors. In some cases, the messages can be even more impactful as they will surface based on plan member details.

We’ll be adding:

  • my notifications – we are adding a message centre that will show messages, ranging from fund updates to  offers available through their workplace plan. From the main menu, members can easily see how many unread messages are waiting for them.
  • Contextual messages – on select screens throughout the app, we can provide information about additional reminders or offers that are relevant to what the member is doing on the app. For example, if a member is able to make a mobile lump sum contribution, we will include a reminder to do so on the “my balances” screen and provide direct link to that screen.


We’ll send communications at launch time, and will keep you updated on all the exciting future enhancements as they are rolled out.


Contact your Sun Life Financial group benefits representative.

Apple, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc.  BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries - these and other marks of Research In Motion Limited are used under license.