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Check a balance

Accounts set up through your advisor

Contact your advisor directly. If you need your advisor's contact information, go to Find an advisor and enter your advisor's last name.

You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8am to 8pm ET.

Accounts set up through your employer

To check your balance:

  1. Sign in to mysunlife.ca.
  2. Select my financial centre.
  3. Under Quick links click Balances.

Not registered online yet? Take a few minutes to register now. You can also call the Customer Care Centre at 1-866-733-8612, Monday to Friday, 8am to 8pm ET.

Remember to have your my Sun Life Sign-in/Access ID and password ready to enter into our automated telephone system.

Accounts set up through Group CHOICES and my Sun Savings Plan

To check your balance:

  1. Sign in to mysunlife.ca.
  2. Select my financial centre.
  3. Under Quick links click Balances.

Not registered online yet? Take a few minutes to register now. You can also call the Customer Care Centre at 1-866-733-8612, Monday to Friday, 8am to 8pm ET.

Remember to have your my Sun Life Sign-in/Access ID and password ready to enter into our automated telephone system.