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About Total Benefits


      The Future of Work is sponsored by Total Benefits from Sun Life Financial.
      We recognize the value of customized solutions that help plan sponsors maximize their return on benefit and pension plan investment. Clients have told us that being an employer of choice means integrating all aspects of the plan in a manner that ensures the best possible member experience. This is the Total Benefits value proposition. It represents our continued commitment to client-centricity, integrated services and innovation.
      Total Benefits provides access to a full range of resources via one convenient multi-channel gateway. That can include Sun Life Financial Group Benefits, Group Retirement Services and additional providers that plan sponsors ask us to partner with. Ultimately, access to these resources — which can include member-level defined benefit pension plan administration, flexible benefits plan enrolment and more — will be tightly integrated with Sun Life Financial services.
      For the plan member, Total Benefits is branded to look and feel like an extension of his or her employer’s portal. Key elements of the employer’s online style guide are featured prominently throughout our Plan Member Services website, effectively linking our client’s online presence with Sun Life Financial’s.
      
For the plan sponsor, Total Benefits enhances the manner in which it works with its preferred providers. Our Total Benefits strategy is to work with these organizations on behalf of our clients.
      
This is all made possible by Sun Life Financial’s investment in a uniquely rigorous technological infrastructure. Our Customer Information File and authentication capabilities recognize individual member accounts, and facilitate linked access to the employer-sponsored plans provided to each member. “In my opinion, with the investment Sun Life Financial has made in the Customer Information File environment, they have developed a leading edge solution that is probably two to three years ahead of those that have not yet started implementing customer information operational solutions,” says Chris Todd, senior consulting I/T architect, IBM Business Consulting Services, IBM Canada Ltd.
      
By integrating the plan sponsor’s preferred benefit, pension, payroll, human resources information system and other providers, Total Benefits supports total rewards programs on a level unmatched in the Canadian industry.