When life gets challenging, our EAP can help.
In our busy, fast-paced world, life can sometimes get tough. Family stress, financial worries, or issues at work can affect all of us from time to time. They not only take a toll on employees at home, they can also affect them at work.
Our Sun Life EAP provides your employees with confidential, personalized support and guidance from experts, to help when life gets complicated.
Read how to unlock the power of our Employee Assistance Program
The Sun Life difference
- Shortest wait time in the industry. Plan members get appointments within 24 hours of seeking support.
- Follow-ups after each session. Plan members receive follow-up connections after each session to ensure their care met their needs.
- Continuity of care. Plan members have the option to continue with the same provider if additional support is needed1.
- Virtual mental health care at no additional cost. We include self-led internet-based cognitive behavioural therapy (iCBT) at no additional cost.
- Specific support for your people managers. They receive guidance through our manager coaching service.
- Measurable results. We give you data that provides insight into your return on investment.
What services are included in our EAP?
Stress, anxiety, depression, substance use, grief and loss can be a detriment to health. Our experts can help your employees manage their mental health better with virtual coaching, therapy sessions and coping mechanisms2.
Family and relationship specialists provide support for challenges such as relationship conflicts, handling the loss of a family member or navigating the health-care system to get support for a parent in declining health.
This service provides virtual access to a registered dietitian for personalized nutrition guidance. Through live coaching, plan members receive expert advice to enhance their understanding of general nutrition and develop healthy eating habits. This service promotes overall health, disease prevention, and positive relationships with food.
We provide access to a financial planner to help your employees with budgeting and financial planning for the future. Financial health is an important part of holistic well-being.
We help educate your employees about a broad range of legal issues. Our legal experts can conduct research and make referrals to the appropriate bar association to help plan members navigate their next steps.
Career counsellors provide coaching and support for areas such as career planning, managing harassment in the workplace and manager consultations.
Your people leaders often face challenging workplace issues. That’s why our Sun Life EAP provides manager coaching – a short-term coaching program to help them address a range of workplace issues related to team members who report to them.
From return-to-work transitions to helping employees manage health remotely, our coaching service provides your people leaders with the tools they need to develop an effective game plan. This gives your people leaders access to coaches to help them solve challenges in real time.
Plan members and their eligible dependents (age 14+), can easily connect to the EAP through the Lumino Health Virtual Care mobile app or website 24/7. When accessing EAP via the app is not possible, immediate help is available by calling 1-844-342-3327. Appointments are available within 24 hours, at a time that works best for the plan member.
Helpful resources:
Ready to get started?
Talk to your Sun Life Group Benefits representative today.