Focus Update

We want to keep you informed! Focus Update provides plan sponsors with important group benefits information. Look here for industry updates, legislative changes, product launches, plan amendments and other relevant news.

Past Issues

July 2016 589 Quebec amends drug plan
July 2016 588 Postal strike: options for paying group benefits insurance and administration services only (ASO) premiums
July 2016 587 Sun Life a winner in first annual Canadian HR Reporter Readers’ Choice Awards!
July 2016 586 The 2016 edition of The Sanofi Canada Healthcare Survey provides insights into what employers and employees are looking for in their group benefit plans
July 2016 585 RAMQ coverage for fertility drugs has changed
June 2016 584 my Sun Life Mobile connects plan members easily and directly with our Customer Care Centre for quick access to support for their plans
June 2016 583 Service provider delisting update
June 2016 582 Possible postal disruption: Keeping plan members “in touch” with their benefits
June 2016 581 Working together for a healthier future: Workplace Mental Health Risk Assessment and consulting services
June 2016 580 Important notice for Internet Explorer users
June 2016 579 Enhancing the online paramedical claims process
June 2016 578 Tax increases in New Brunswick and Newfoundland and Labrador, effective July 1, 2016
May 2016 577 Brightening the mysunlife.ca member experience
May 2016 576 Service provider delisting update
May 2016 575 New online registration process is coming your way
May 2016 Special Edition Sun Life supporting Fort McMurray
May 2016 574 New Sun Life Pharma News helps keep you on top of trends and changes
May 2016 Special Edition Sun Life responding to the wildfires in Alberta with special support
April 2016 573 Just in time for Mental Health Week – new plan member resources are available!
April 2016 572 Service provider delisting update
April 2016 571 Contract change to reflect legislative amendment – effective July 1, 2016
April 2016 570 New enhancements coming to my Sun Life Mobile
March 2016 569 Reasonable and customary charges revision for drug claims in Quebec
March 2016 568 Mailing your health and dental claims to Sun Life? Check the address!
March 2016 567 New Digital Benefits Assistant Experience supports members going through a plan change
March 2016 566 News for plans in Québec allowing assignment of dental claims
March 2016 565 Service provider delisting update
March 2016   Changes to Extended Health Care Large Amount Pooling levels
March 2016 564 Join The Conversation!
March 2016 563 New material clarifies eligibility requirements for all Choices products
March 2016 562 Sun Life-Ivey Canadian Wellness ROI Study summary of preliminary findings
March 2016 561 Benefits Fraud Bright Paper launches during Fraud Prevention Month
March 2016 560 New Digital Benefits Assistant experiences help plan members take action
March 2016 559 Introducing Integrated Health Solutions: Working together for a healthier future
February 2016 558 Service provider delisting update
February 2016 557 Conference Board of Canada’s “Healthy Brains at Work” second report focuses on employers’ programs
February 2016 556 Pharmaceutical Benefits: A look back and the year ahead in 2016 (Quebec)
February 2016 555 Pharmaceutical Benefits: A look back and the year ahead in 2016
January 2016 554 Provincial dental fee increases for 2016
January 2016 553 Apple’s Touch ID coming to my Sun Life Mobile
January 2016 552 Increase in EI maximum insurable earnings affects STD plans
January 2016 551 Service provider delisting update
January 2016   Newfoundland and Labrador HST rate increase cancelled
December 2015 550 Bill 28 Update: Pharmaceutical services
December 2015 549 Update to our Plan Member services online
December 2015 548 New category for Sun Life’s prior authorization program
December 2015 547 Alberta Budget released on October 27, 2015:  Impact to Sun Life Group Benefits
December 2015 546 Bill 28:  status update on pharmaceutical services as at December 1, 2015
December 2015 545
ON HOLD
Newfoundland and Labrador Harmonized Sales Tax (HST) rate increase effective January 1, 2016
December 2015 544 Your members’ online experience gets a new welcome
November 2015 543 Quebec group insurance pooling update for 2016 - what’s changing?
November 2015 542 Service provider delisting update
November 2015 541
Special Edition
Your plan now offers members a new Best Doctors® service
November 2015 540 Release of new Bright Paper— Specialty Drugs: Trends, Challenges and Solutions
November 2015 539 Sun Life wins platinum!
November 2015 538 Sunlife.ca is getting a fresh new look
November 2015 537 The benefits of using the Customer Care Centre’s Interactive Voice Response
November 2015 536 Take 2 minutes to assess whether you’re at risk
October 2015 535 Change to second-payer coordination of benefits claims
October 2015 534 my Sun Life mobile – new features now released for Android and Apple
October 2015 533 Service provider delisting update
October 2015 532 Wording changes to Salary Continuance and stand-alone Absence Analytics and Support Agreements
October 2015 531 Extended Health Care Coverage Requirements
September 2015 530 my Sun Life mobile – the enhancements continue in October
September 2015 529 Bill 28 Update: Lowest priced equivalent drug (often a generic alternative)
September 2015 528 Just Introducing MJR Collection Services Limited, our new partner in managing fraud risk
September 2015 527 Sun Life-Ivey Canadian Wellness ROI Study update and new resources
September 2015 526 Bill 28 Update: RAMQ recalculation for generic substitution
September 2015 525 Drug Plan Direct enhancements available on Plan Member Services website
August 2015 524 Sharing bright thoughts on the link between healthy lifestyles and mental health
August 2015 523 Drug Plan Direct enhancements available on Plan Member Services website
August 2015 522 Announcing a change to second-payer coordination of benefits claims
August 2015 521 New category for Sun Life’s prior authorization program
August 2015 520 Legislative changes affecting the Compassionate Care Leave of absence
August 2015 519 Service provider delisting update
July 2015 518 Non-therapeutic massage clinics in Canada
July 2015 517 Service provider delisting update
July 2015 516 Impact of specialty drugs on the pharmaceutical benefits landscape
July 2015 515 Quebec amends drug plan
July 2015 514 Announcing Enhancements to Sun Life’s Organizational Health Consulting Services
July 2015 513 The Sanofi Canada Healthcare Survey 2015, sponsored by Sun Life Financial – PDF resource available!
July 2015 512 Powerful anti-fraud technology
July 2015 511 Launching this week: my Sun Life Mobile with photo submission and more
June 2015 509 Bill 28 update: Impact to pharmacist services as of June 20, 2015
June 2015 508 Sun Life Health and Wellness – new resources available!
June 2015 507 Your plan members need to start a Group Critical Illness Insurance claim? Here’s how.
June 2015 506 my Sun Life Mobile keeps growing with photo submission and more
June 2015 505 Service provider delisting update
May 2015 504 Highlights of the federal, provincial and territorial budgets for 2015
May 2015 Special Edition New “Healthy Brains at Work” research report sponsored by Sun Life issued today
May 2015 503 Mental Health: It’s everyone’s issue
April 2015 502 Sun Life Financial Healthcare Funding Guides – Who pays for Healthcare?
April 2015 501 Service provider delisting and change
April 2015 Special Edition Impact of Quebec's Bill 28 on prescription drug plans
April 2015 500 We’re celebrating the one millionth claim submitted through my Sun Life Mobile!
March 2015 499 Occupational Claims Management
March 2015 498 At Sun Life, every month is Fraud Prevention Month
March 2015 497 Sun Life sponsors Healthy Brains in the Workplace research and invites plan sponsors to participate
March 2015 496 Service provider delisting update
January 2015 495 Provincial dental fee increases for 2015
January 2015 494 Check out this month’s Benefits Canada
  493 Contract change to reflect legislative amendment – effective March 1, 2015
  492 Quebec Economic Statement contains important information on Premium Tax Increase – Impact to Sun Life Group Benefits