What to do if you suspect fraud
Contact us if you suspect fraud, believe you have been a target of a scam and/or receive a suspicious email or telephone call from someone that you suspect to be falsely representing Sun Life Financial or if you have shared personal information with a scammer.
- Provide us with a copy of the email, letter and/or cheque or, if you were contacted by phone, the date and time of the call.
- Notify your local police department.
Contact us
Email: investigative.services@sunlife.com
Telephone: (00) 1-519-888-2412 (collect calls accepted)
| Toll free: | |
| North America | 1-888-224-8110 |
| Indonesia | 001-803-018-7812 |
| Philippines | 00-800-6000-6066 |
| China | 00-800-6000-6066 |
| Hong Kong | 0080-800-6000-6066 |
| India | 000-8001-007-632 |
| United Kingdom, Ireland & The Netherlands | 00-800-6000-6066 |
Calls are accepted 24 hours a day, 365 days a year.
Fax: (519) 741-0839
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