my Sun Life

The benefits of going online

Submitting your claims online is a convenient way to get your claims processed more quickly and easily, which means you get your money back faster. Why spend time filling out paper forms and waiting for your cheque to arrive?

When you submit your claims online, they are processed instantly and your money is usually in your account within 24-48 hours.

Sign in to to access our many self-service options and useful resources to help you manage your benefits plan. My Sun Life is password protected, fast, convenient and great for the environment. Want to find out more? Check out our online plan member e-tutorials.

What can I do online?

Sign in to to access these great features*:

  • Sign up for direct deposit and submit your claims online for instant processing to get your money back faster than waiting for a cheque.
  • View your claims statements as well as your claims history.
  • See details of what’s covered under your specific plan.
  • Check when you or your family members are eligible for your next glasses or lens purchase, or your next dental checkup.
  • Print an “all-in-one” coverage card to keep in your wallet.
  • Access and print your customized claim form.

You can also access these features* all in the palm of your hands through my Sun Life Mobile. You can download this app to your BlackBerry from BlackBerry App World or to your iPhone from the Apple App Store. For more information about the app and to view a demo, visit:

Register now

Not registered online yet? Please take a few minutes to register now. You can use this guide to help you register. Once registered, check out my benefits online to learn how to navigate through

Please note: for security purposes, once you register online at, Sun Life Financial may have to send you a temporary password by mail, which typically takes 3 to 5 business days for delivery.

*Features may vary according to your plan.