For advisors - request for access
If you want to access our Plan Advisor Services website or assign/remove a company representative, please complete and follow the instructions within this Request for Access form.
If you need additional support and …
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You are a … |
Needing … |
Then please … |
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Group Benefits plan advisor |
To add/remove a company representative’s access |
Complete and submit the Request for Access form. |
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To add/remove a company associate’s access |
Sign into the Plan Advisor Services website and select the ‘delegation’ feature. |
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To reset your password |
Select 'Forgot your password?' |
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A contract number added to an existing access ID to view related reports within the site. |
Email REMUN@sunlife.com |
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Questions answered pertaining to your online commission statements |
Email REMUN@sunlife.com |
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To add Plan InSite to an existing access ID |
Contact your Group Benefits Account Executive |
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Navigation or technical assistance for Plan InSite |
Call 1-877-283-1410 |
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Answers regarding content within business growth reports, client reports or Plan InSite reports |
Contact your Group Benefits Account Executive |
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Group Retirement Services plan advisor |
Any questions regarding GRS access or support |
Call 1-800-387-7262 |
