Check my balance
Depending on your relationship with us, we offer several easy and convenient ways to check balances on your accounts.
Accounts set up through your employer:
- Sign in to my Sun Life. Don’t have an account? Register now.
- Contact the Customer Care Centre at 1-866-733-8612 Monday to Friday, 8 a.m. to 8 p.m. ET.
Accounts set up through your advisor:
- Contact your advisor directly.
- Call the Customer Care Centre at 1 877 SUN-LIFE (1 877 786 5433) Monday to Friday, 8 .a.m. to 8 p.m. ET. Select your language preference followed by option 2.
Accounts set up through My Savings CHOICES and My Family Plan:
- Sign in to my Sun Life. Don’t have an account? Register now.
- Contact the Customer Care Centre at 1-866-733-8612 Monday to Friday, 8 a.m. to 8 p.m. ET.


