I’m interested in working at Sun Life Financial. How do I apply?
All applicants must apply using our online system. We do not accept resumés by mail, fax or email. You can submit a job-specific application, a profile for future opportunities, or submit a general profile. See our FAQ for information on using the online job system.

I have applied for a job. How do I know my application was received?
If you included your e-mail address on your profile or application, you should receive an email confirmation within 24 hours. If you don’t receive this confirmation, check the spam folder of your email provider in case it was mistakenly sent there, or review the application you submitted and make sure it’s complete.

I forgot to include some information. How do I update my application?
Our online job application process allows you to access your draft applications, update completed applications (if the opportunity is currently posted), and view completed applications. To access this information, sign in to the site, and go to the “My Jobpage” link. You will see your application history for Sun Life Financial positions.

When will I be contacted?
If you are one of the candidates selected for an interview, we will contact you as soon as possible. This step may take a few weeks as we collect and review applications. We may also consider your application for other roles within the organization as they become available, so be sure to keep your profile and resume current on our system.

I am interested in a career with your sales force. Is my application process different?
Yes. Sun Life Financial has a multi-stage process designed to help you discover if you are suitable for a career as an advisor or within our sales force. Find out more about this process.

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I tried to submit an application online, but I don’t think it was successful. What should I do?
Sign in to your account. Select “My Jobpage” and then “My Submissions” to see if your application was sent successfully

What should I do if I forgot my user name and/or password? 
Select the “Apply online” option from a position listing or select the tab “MyJobpage”. Select “Forgot your user name?”. A webpage will open and request your email address. Enter it and select “validate” to retrieve your user name. If you’ve forgotten your password, select “Forgot your password?” and enter your email address only. You will receive an email with an access code and instructions to create a new password.

How do I change my email address on file?
Log in to your job account to update your email address.

What if I don't have an email address?
You can set up a free email account with Google, Yahoo or Hotmail and use that on your application.

I receive an error when I try to apply to a position. What should I do?
Take note of the error message you receive and send the error message along with information on how you received the error in an email to thebrightside@sunlife.com.

I can’t upload my resumé. Can I submit a paper resumé?
All resumés must be attached to your online application. Review the file size limitations and submit again.

I started an application, but had to leave my computer and the application closed. What should I do?
Log in to your application account, select “My Jobpage”, and look for your draft application. If the position is still posted, select “Finish/edit my application link”. If this option is not there, the position is no longer available.

I want to apply for more than one job. Do I have to fill out a new application every time?
Yes, but the information you previously entered is saved. You will need to verify the accuracy of the data.

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