Update on Influenza A (H1N1)


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The World Health Organization (“WHO”) is monitoring a recent outbreak of the Swine Influenza, now known as Influenza A H1N1 (“H1N1 influenza”) in Mexico. Around the world, there are reported cases of the virus. Currently, the WHO's pandemic alert is at Phase 5, which means there is sustained human-to-human transmission.

To help keep plan members informed about the situation, we have prepared a short Influenza A H1N1 overview that you can share with them.

How Sun Life Financial is prepared

Sun Life Financial has a comprehensive business continuity plan in place to protect the health and safety of our employees and customers and to ensure our operations continue to run smoothly in all our locations around the world.

We are monitoring the H1N1 virus situation and have the ability to quickly implement parts of our plan if needed. As part of our business continuity planning, we have studied a range of pandemic scenarios and, based on the tested scenarios, have determined that our capital and surplus levels are enough to meet the estimated claims and other losses, while allowing us to have enough capital to manage the business going forward.

While no one can predict the scope and duration of the current situation, Sun Life Financial has been in business since 1865 and we've been able to continue to provide our products and service to our plan sponsors and plan members through other wide-scale emergencies.

If a pandemic occurs

In the event of a pandemic flu, we will continue to administer claims in accordance with the terms of our group contracts. There are no benefit exclusions relating to influenza pandemics in our standard group benefit plan.

If you would like any additional information concerning H1N1 influenza and your group policy, please contact your Sun Life Financial group representative.

Ongoing swine flu information

There are several sources that you can access for up-to-date information on the H1N1 influenza.

The World Heath Organization is monitoring the spread of the flu and provides regular updates on its website, www.who.int.

For up-to-date information from a Canadian perspective, the Public Health Agency of Canada has information on its website, www.phac-aspc.gc.ca. You may also be able to get information from your provincial ministry of health or the public health unit of your local municipality.


Please contact your Sun Life Financial group representative.