Plan member communications

Our plan member communications are written with you in mind. This page will keep you up to date with legislation updates, coverage options, eligibility changes and more!

Check back often as we will update this page with new communications as they become available.


23/05/13 Upgrades to mysunlife.ca!
16/05/13 Keep your records up-to-date regarding plan members and their eligible dependents
16/05/13 Update on pharmaceutical programs
15/05/13 When it comes to your health, it pays to be certain
26/04/13 Effective date of change to Alberta massage therapy claims process now September 1, 2013
04/04/13 Reminder: Alberta massage therapy claims process changes on May 1, 2013
04/04/13 Updates to regulations for acupuncture practice in Ontario
07/03/13 Acupuncture practice in Ontario, Newfoundland and Labrador
31/01/13 Important reminders about the naming and changing of beneficiaries
31/01/13 Know your dental coverage and the cost of services
17/01/13 Thumbs up for service provider e-claims
29/11/12 You told us that our process for claims notifications needs improvement
22/11/12 Update on massage therapy claims in Alberta
20/09/12 You now get more claims submission options!
30/08/12 New dental fee finder for Sun Life Financial plan members in Alberta
08/08/12 New Sun Life Exception process on your group benefit drug plan
28/06/12 Portal Atlantic more claim options
21/06/12 Non-therapeutic massage clinics in Quebec
26/04/12 Contract changes to reflect legislative amendments – effective July 1, 2012
15/03/12 You have even more e-claims options. Check out the new services!
26/01/12 Know your dental coverage and the cost of services
20/10/11 Benefit Update
18/10/11 Giving you another way of claiming for drug expenses
06/10/11 Sunlife.ca gets a makeover!
08/09/11 my Sun Life Mobile is here!
040/8/11   Suspected fraud identified
18/07/11   New address for health and dental paper claims
10/02/11   Leaving your job? Learn more about our new Benefits Transition and conversion service
25/11/10   New email access IDs make it easier to access mysunlife.ca
15/06/10 A new requirement when submitting your orthopedic shoes and orthotics claims

Questions?

Call: 1-800-361-6212
Email: Can_GroupBenefits@sunlife.ca
Hours: Monday to Friday, 8 a.m. to 8 p.m. ET

What others are saying about us

"I frequently navigate the website if not to find out about my claims, then to see all of the information you have for plan members! I can get whatever I need at the touch of a button – from downloading insurance forms to checking on the status of my claims, it’s always been quick and reliable. Sun Life’s website has definitely made my life easier! Thanks!"

– Edith P